Key Responsibilities & Functions
a.
Provide telephone and in-person receptionist duties for the health clinic including; Greet and welcome patients, guests and business representatives; determine their needs and put them in contact with appropriate staff.
Receive incoming calls and answer routine inquiries; screen and/or transfer calls to the appropriate member of the team.
Take messages, or forward to voice mail, for all staff.
Monitor and manage the general tidiness of the waiting room
b.
Provide clinic intake and bookings including: Provide intake services to new clients, by determining their need or directing them to the appropriate clinician.
Build positive relationships with individual clients, in support of good health outcomes.
Provide assistance with client intake documentation.
Direct and schedule client appointments with an appropriate member of the health care team including recall and/or follow up.
Answer routine inquiries of visiting clients, including assisting clients to access the services of other agencies.
Manage patient files.
Provide other services to clients as directed by clinicians.
c.
Provide medical support as requested, including: Schedule and coordinate testing such as ultrasound, specialist, and/or liase with the pharmacy.
Assist with urine testing through request of samples, testing using a dipstick and arranging for pick-up by the lab.
Take vital signs such as blood pressure.
d.
Provide clerical support services for all members of the Health Care Team Facilitate smooth operation of reception and related areas of office.
Provide administrative support to Health Care Team, including: reports, letters, and notices, scanning.
File patient history/treatment records in a manner that allows for easy location and fast retrieval.
d.
Assist Clinic Manager and Physician with everyday assignments, such as: overlooking claims, assist with reports, run errands, and other assignments as needed.
Job Types: Full-time, Contract
Pay: $10.
00 - $14.
00 per hour
Expected hours: 35 – 40 per week
Benefits:
* Paid time off
Schedule:
* Monday to Friday
Education:
* High school or equivalent (Required)
Experience:
* Administrative Assistants & Receptionists: 2 years (Preferred)
* Healthcare: 2 years (Preferred)
Work Location: In person
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